Frequently Asked Questions
Everything you need to know about your Manuka Doctor experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US, while international shipping can take 7-14 business days depending on your location.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Please ensure the hygiene seal is intact for applicable garments.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment dimensions for the perfect fit.
Are your materials sustainably sourced?
Yes, Manuka Doctor is committed to ethical fashion. We prioritize organic cotton, recycled polyester, and eco-friendly dyes in all our seasonal collections.
Can I track my shipment in real-time?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your package's journey to your doorstep.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and offer 'buy now, pay later' options through Klarna and Afterpay.